Frequently Asked Questions
Answers to common questions about consultations, pricing, warranties, and care.
Consultations & Ordering
How long does it take to set up a Design Consultation for my window coverings?
Generally, Atlanta Discount Blinds can have a knowledgeable sales consultant out to your home or office within 1-3 days from the time you contact us for your new window coverings!
How much do you charge for in-home window measuring and consulting?
We are happy to come to your home or office in the metro Atlanta area to measure your windows, show you designer samples, and advise on the best window treatment for your rooms, all at no cost to you.
What is your window covering installation policy?
Atlanta Discount Blinds uses contract installers. We do not mark up the installation cost incurred from our installers. The installation and shipping charges will be itemized on your estimate. If you want to do a self-install, that is an option too.
Do you provide installation services?
Yes we do. We have 3 contract installers that we can choose from. They are all insured and bonded. Our installers have over 25 years of experience, and we guarantee the install for life.
Once I order, how long does it take to get my window coverings?
Every product offered by Atlanta Discount Blinds is custom-made from scratch to fit your windows. Window blinds typically take 12-14 business days to be installed in your home (from the time of order placement until our installer completes the job). Window shades take 12-22 business days. Window shutters take 4½-6 weeks depending on quantity. Drapery products take 12-20 business days.
Do you offer commercial blinds and shades?
Yes, we offer blinds, as well as roller and sunscreen shades for businesses.
Pricing, Policies & Warranty
Will Atlanta Discount Blinds match pricing?
It is our policy to match or beat competitive bids on like-quality window treatments and products. We require documentation of the competing bid to consider a price adjustment.
Are window treatments returnable for any reason?
All of our products are measured and manufactured to your specific window specifications. If there is a defect in the workmanship or functionality of the product, we will replace it under warranty. However, all sales are final, and there are no refunds or exchanges for non-warranty issues. Please contact us if you have issues with your window treatments.
What kind of warranty do you offer?
Every product offered by Atlanta Discount Blinds comes with a lifetime warranty directly from the manufacturer. Motors are warranted for 5 years. We are proud to service what we sell and will gladly handle any and all warranty matters with the manufacturer, including shipping and handling expenses, for as long as you own the product.
What forms of payment do you accept?
We take all major credit cards. There is a 3.5% fee added to the deposit and/or balance payment. We also accept checks and cash. In addition, we accept Venmo, Cash App, and Apple Pay.
Care, Safety & Motorization
How do I clean my window coverings?
No matter what kind of blinds you have, wooden, fabric, and vertical are the three basic types. These tips will make cleaning and maintenance easy:
- Vacuum blinds often with the brush attachment. Vacuum across the slats, not up and down.
- Use a lamb’s-wool duster, again working across the slats and starting at the top. Do not use plastic dusters.
- When dusting or vacuuming vertical blinds, brush downward only, as the slats often become unhooked if you brush upward.
- Use a rubber sponge, also known as a dry sponge (found at hardware and paint stores), to remove dust and residue from both fabric and vinyl blinds. Simply wipe the dry sponge firmly across the blinds.
- For spot cleaning, spray an all-purpose cleaner onto a clean, dry cloth and wipe the soiled area of the blind. Never spray the cleaner directly onto the blind.
- You can wet wooden blinds when cleaning, but don’t soak them. Clean them in place instead of removing them, as you would for other types of blinds.
- If fabric blinds become very dirty, take them to a dry cleaner.
- Do not clean blinds by spraying them with a car-wash hose or dunking them in the tub one slat at a time.
- To clean metal and vinyl blinds: take the blinds outside to your patio or driveway and lay them on a small rug or piece of carpet. Put a few drops of dishwashing soap in a bucket of water. Wet a car-washing brush and brush the blinds from side to side, then turn them over and brush the other side. Rinse the blinds gently with a garden hose while tilting them so the water runs off. To prevent water spots, quickly run your finger down the slats a couple of times to remove excess water. When done, drape the blinds over a fence or a couch to dry.
Are Atlanta Discount Blinds products safe for children?
Yes. We buy from Alta Window Fashions. Click Read More to learn more about child safety from Alta.
Should I consider motorized window coverings?
Motorized window coverings are great for windows that are high up and hard to reach, such as great room windows on the back of the house at second-story level, 22+ feet up, or windows over a bathtub where it’s too hard to reach. If you travel a lot and want to make it appear that you’re home, you can automate the raising and lowering of your shades via an app on your phone.
Still Have Questions?
Request Your Free Consultation
By submitting this form you agree to our Privacy Policy and Terms & Conditions. We will never sell your information.